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Most statuses are self-explanatory. A couple are gas mechanics that operators commonly misread.
Normal flow: New (created) → Pending (detected on-chain) → Done (confirmed).
“Refund” is not a customer refund. It reimburses the system for fronting the miner fee when your account wallet lacked gas. “Wait for funds” means neither your account nor the system had gas to complete a sweep — the status names which wallet to top up and by how much. “Error” is a CryptoNow-side issue (e.g. a balance discrepancy or insufficient gas).